Northwestern University Institutional Sign-Up

Terms and Conditions of Service

Service Venues
DirecTV and programmers have certain programming restrictions and various rate schedules for different service venues. University Baseline Service is based upon providing standard type basic services (i.e. no Premium, Sports Season Tickets, or PPV programming). Furthermore, University Baseline Service may not be delivered to venues that use such service in part to produce direct or indirect revenue as a result of having programming available (i.e. a sports bar). Campus Televideo and DirecTV reserve the right to make the sole determination as to whether the University Baseline Service offering is appropriate to the specific service locations requested. If it is determined that a particular location is not eligible for University Baseline Service, the Campus Televideo or DirecTV will determine which programming package and rate structure (if any) is appropriate.

Service Charges
Baseline service in Standard Definition (SD) is available to university departments for $19.24 per month per receiver. Baseline Service in High Definition (HD) is available for $26.23 per month per receiver. These subscriptions require that the subscriber purchase each receiver used. See Ownership of Equipment below.

Billing
Billing for Institutional Accounts is done on a calendar quarterly basis. The account may be paid either by credit card or by check. University Baseline Service for multiple locations must combined to a single departmental account. Billing is pro-rated for service start date, but not pro-rated for termination date.

Ownership of Equipment
In order to subscribe to services, you must use a special DirecTV IP enabled receiver. These can be purchased at the time of order. The current cost for this equipment is $100 for the standard definition set-top box; $200 for the HD-DVR set-top box. The equipment has a one year warranty. If you have acquired the equipment from former subscribers, it may be re-used; however re-use of equipment may require a replacement of the conditional access card in the receiver for $25. Equipment charges that apply will be placed on your first service invoice.

Minimum Commitment Period
A minimum of a one-year commitment is required to avoid early cancellation fees. Termination of service to any location before the one-year minimum commitment period may result in an early termination fee of $100 per location. If service to a location is terminated by Campus Televideo or DirecTV for any reason (i.e. determination of improper service venue), then the Minimum Commitment Period provisions of these terms will be waived.

Customer Service
For questions or assistance regarding signing up for institutional service, please contact Campus Televideo customer service directly by phone at (866) 615-8674 between 9:00 am – 4:00 pm Eastern on normal workdays.

Northwestern University Institutional Sign-Up

Service Request Form

Please complete the following form. Asterisked Items are required. Once you have submitted the form, you will be contacted to schedule an installation.
Contact and Account Billing Information
* University Department:
Existing Account? Yes     No
* Primary Contact Name:
* Contact University Telephone #:
* Contact University Other Phone:
* Contact University Email
* Confirm University Email
* Contact University Mailing Address:
* City
* State:
* Zip:
* Account will be paid by: Check     Debit/Credit Card
Department Network Administrator Contact Information:
* Name:
* Phone:
* Email:
 
Service Locations

Please list each location where University Baseline Service is requested. Each Service Location will have a separate receiver, either Standard Definition (SD) or High Definition (HD).

Loc.
No.		 Building Name Room Number Venue Description SD or HD? Desired Install Date
1.    
2.    
3.    
4.    
5.    
6.    
7.    
8.    
9.    
10.    

(If you have more than 10 locations, please fill out a second form)
* Thank you for submitting your request. We will be in touch with the person listed as Primary Contact above. By clicking the "Submit" button below, you are certifying that you (1) You have read and understand the Terms and Conditions listed above; and (2) You have the authority to commit your department to according the to Terms and Conditions listed.